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How it works

1. Register

Your registration is free. Products and RRP (Recommended Retail Prices) are only visible to registered users. Click on „My Account“, fill in your information and afterwards click on „Register“. You will automatically receive a confirmation E-mail. It is vital that you correctly input your personal details in order for our staff to contact you after you send an order inquiry.

2. Login

If you are already registered, you can simply log in and view our products and their details.

3. Select Products

Select your desired products and place them in the shopping basket by clicking „Add to Basket“. You can add as many products in your shopping basket as you like before you advance to the next step to send an inquiry (a direct order is not possible). You can view your chosen products by clicking on the Shopping Basket, followed by „View Shopping Basket“. You can manage your desired products and edit the amounts.

4. SEND ORDER INQUIRY

Once you have finished placing products in the shopping basket, click on „continue to Inquiry“ (or on the shopping basket symbol and then on „continue to Inquiry“). You can enter, or edit, your personal details and get an overview of your chosen items. Fill in all necessary fields and afterwards click on „send Inquiry“. You will then receive a confirmation E-mail. The order inquiry is free and non-binding.

5. CORRESPONDENCE AND TRANSACTION

After your successful Inquiry, you will be contacted personally and receive further details and information about the products, prices, conditions, transaction, as well as delivery and payment terms. We will also answer any of your questions.

6. ORDERING

Once you have received all necessary information you can directly confirm your order and we will then agree upon the details regarding your transaction.

7. DELIVERY AND PAYMENT

After ordering successfully, and according to our mutual agreement, you can carry out your payment and receive your ordered goods.

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